Trust Family Flooring for all of your flooring needs
By Jillian Chandler
Chuck and Cindi Rude discovered the beauty of Bonners Ferry and knew this was the place they wanted to one day retire. But the couple loved the area so much that they decided not to wait until retirement to make the move, and the couple, along with their youngest son Kolten, have called Bonners Ferry home for the past three years. With their move, and seeing there was a void to fill in the flooring industry, they brought along the family business with them, carrying on the legacy of Family Flooring, which Chuck’s father opened in 1984. The Rudes opened Family Flooring in Bonners Ferry and have been serving the community since 2021.“We’re family owned and operated, with 40-plus years in the industry, and take pride in the fact that we have a vast understanding in the industry, product knowledge, and our own installation crews,” Cindi shares.
Chuck grew up in the flooring industry, as his father was an installer who then opened Family Flooring, so Chuck grew up installing. Chuck married Cindi in 1995, and a decade later, the couple purchased the business from Chuck’s parents. Today, as second-generation owners, Cindi runs the office and showroom while Chuck leads the installs.
At Family Flooring, they offer a wide array of flooring for both homeowners and contractors — from wood, laminate and luxury vinyl plank to carpet, commercial carpet and ceramic tile. This full-service store stocks several pallets of vinyl plank, many rolls of in-stock carpet, as well as a huge selection (over 200!) of carpet and vinyl remnants. They also do repair work and re-stretch carpet.
“We bring quality products, knowledge and service at affordable prices,” smiles Cindi. “It is our passion to help others and serve where we are needed.”
Family Flooring is honored to be in the area and provide a local full-service store that didn’t exist prior to their opening. Specializing in residential and commercial work, they are here to serve your needs, whether you are a homeowner or contractor needing products and installation or just products. No matter what your flooring wants and needs are, Family Flooring has the products to match, working with the industry's leading brands (Shaw, Mohawk, CarpetPlus COLORTILE) to ensure their products are of the highest quality.
When working with Family Flooring, customers can expect honesty, integrity and values. “With our extensive product knowledge and ability to problem-solve, we truly care about each one of our customers. We listen to their needs and guide them to the best products suited to those needs,” Cindi affirms.
When it comes to what Cindi and Chuck find most rewarding about their business and the services they provide, it’s the smiles on their customers’ faces when Family Flooring is finished with their floors. They are also appreciative of all the word-of-mouth referrals and kind reviews they continue to receive since opening the store.
When asked what they believe has maintained their success the past three years, Chuck says, “Being honest and doing what is right, every time, and our exceptional customer service and customer satisfaction. And we are always available for our customers — even in emergencies.”
The Rudes are grateful to call Bonners Ferry home and own a business where they are able to serve their community and support other local businesses and area youth. They have three children: Alyssa (26), Jacob (24) and Kolten (17). The couple is a very active supporter of Badger Football (Kolten is a senior this year and was on the football team) and love to volunteer wherever they can within the local community and church.
If you are looking for high-quality craftsmanship, professional service and installs by a team you can trust, Chuck and Cindi invite you to stop by Family Flooring today.
Family Flooring
33 Enterprise Drive, Suite 100
Bonners Ferry, Idaho208.627.3482