In May 2018, Shane Florea introduced North Idaho Collision Repair to the Bonners Ferry Community. An independently owned and operated collision repair facility, Shane provides customers auto body repair with accident assistance. Not only does NICRC deliver high-quality vehicle repairs, they offer a lifetime warranty on all qualified repairs and a personal service guarantee. “If we don’t meet your repair and customer experience expectations, we will make it right,” affirms Shane.
From the moment you walk into North Idaho Collision Repair Center, you will notice a difference from other body repair shops. From the clean, inviting environment where customers come first to the state-of-the-art facility, clients and their vehicles are more than just a repair to Shane and his team.
“Being in an accident is stressful, from the accident itself to making sure all your loved ones and you are safe, and then being left with a wrecked car,” states Shane. “It’s a situation that no one wants to be in, and it’s a situation that we don’t like seeing our customers in. The quality that makes NICRC unique is that we are there for our clients. Our clients and our customer service are what drives our core business values.”
From towing and insurance assistance to explaining the repair process and customer pick-up once the vehicle is complete, North Idaho Collision Repair Center is there to guide each client every step of the way.
“Every person who comes to NICRC is not only our client but also our neighbor,” affirms Shane. “Bonners Ferry is an amazing community with people who care about and watch after each other. We bring that spirit of community and care to our business each day.”
With NICRC’s recent completion of an extensive I-CAR certification, they provide the best available repair technology and fully I-CAR trained and certified technicians. All repairs are guided by standardized, quality-focused procedures that follow vehicle manufacturer repair guidelines, ensuring a quality repair. Even better, once your repairs are completed, Shane makes sure his clients know that he and his team will stand behind their repairs by offering a Lifetime Workmanship Warranty.
“We let our clients know that it does matter where they take their vehicle for repairs. It matters in the quality of the repair. It matters in the customer service and convenience. And it matters for the community. Are you going to another town or are you staying local?”
“We deeply hope that people in our community never experience an accident; but if it does happen and they ask themselves ‘Now what,’ we want them to remember that NICRC is committed to taking the frustration and confusion out of an already stressful situation,” states Shane.
It is important to know that if or when you are involved in an accident, you have the right to determine where you want your vehicle towed and where you want your vehicle repaired. The insurance company does not have the right to force you to use any “preferred” repair facility, according to Shane. “After an accident, you are under no obligation to take your vehicle to the shop your insurance company says to. It’s your choice, no matter what they might say to you.”
A business built on honesty, integrity and doing the right thing, if you have been in an accident, through a storm or just want to freshen up your vehicle’s appearance, North Idaho Collision and Repair Center is ready to help you get back on the road thanks to the experience and dedication of Shane and his team.
“Our greatest reward is being there, through employee education, customer service and just love of our community, working for our clients and their cars and insurance companies,” smiles Shane.
North Idaho Collision Repair Center
148 David Thompson Drive
Bonners Ferry ID 83805